Raspberry Pi 5 Active Cooler

Delivery Options

We offer several delivery choices to fit your needs:

• AusPost Untracked Letter: $3. Delivery in 3-8 business days (untracked). No refunds or replacements without proof of receiving the order.
• Free Delivery: Orders over $50 qualify for free tracked delivery via AusPost Parcel Standard (3-6 business days). Note: Raspberry Pi Model B boards are not eligible for free delivery.
• AusPost Parcel Standard: $8. Tracked delivery in 3-6 business days.
• AusPost Parcel Express: $13. Express tracked delivery in 1-3 business days.

Additional Information

• Non-metro addresses in WA, NT, SA & TAS may require extra time.
• Certain batteries (like LiPo) cannot be shipped by air, affecting Express Post availability.
• We recommend selecting tracked options for valuable items. Untracked orders will not receive tracking numbers or refunds without proof of delivery.

Warranty & Refund Policy

• Standard Warranty: 12 months for all products. Low-cost hobby parts have a 90-day warranty unless safe handling is shown.
• Exceptions: Kits and interfaceable electronics may not be covered if damaged due to misuse.
• Returns: Contact support via your order confirmation email within 30 days of purchase. Items must be unopened and in original packaging. Proof of purchase is required.
• Defective/Damaged Items: Notify us within 14 days for a free refund or replacement.
• Return Shipping Costs: Paid by the customer unless the item is defective. Shipping costs are non-refundable.